@neo_belaerixx wow ok you got 3 of em lol! 😅
I agree their customer support is excellent my problem got solved within few days, like you said from their end.
However i don't know is it only me or you guys are getting the same problem. My miner goes offline every now and then. I have to power it off then on for it to come online.
Anyways thanks for passing by appreciate your reply.
@djent I have the same problem; today I noticed one of three is pink in the list, for no apparent reason. I can still connect to it (I use the Wayru Operator direct login) so that I seamlessly jump from wifi at all the locations I have the routers, but it shows offline. The router itself appears to be working properly, but must be power cycled. So this is certainly not an issue that just effects you.
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Hey guys a question just received my apocalypse miner been trying to activate it but keeps giving:
Firmware upgrade failed to start for device of type "Apocalypse".
Tried different ethernet cable tried different loaction, tried different isp router still failed at firmware update.
Already opened a support ticket to wayru team but any help from you guys would be great.
Thanks
Wayru
@djent I also had this problem with one of my miners when I received it. There is something that they will have to do on their end to remedy this. The good news is, out of all the projects, I would say that Wayru has some of the best and most responsive customer service out there. This happened when I first set up my device, and didnt seem to have any reason why it did so. I bought 3 miners at the same time and updated them all in succession. I also had an issue with a “ghost” device showing up from the process that they removed.
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