I have been in this since the beginning. When I have had questions the team has been very responsive in discord.
The set up came with instructions and also a video tutorial on the discord channel. I am not a very technical person and I had it up and running in two hrs. Since set up I have been offline once due to an internet outage in my area.
The potential that comes with commercial flight tracking is huge and the team already has landed one contract. DePin with actual customers!