MGW310 stuck without Ethernet link and no Wi-Fi AP after relocation – cannot access WebUI

Hello everyone,

I’m having an issue with my HYFIX MGW310 after moving it to a new location and I’d appreciate some guidance.

Background

• The unit was working correctly before relocation

• During the move, power and Ethernet cables were unplugged and reconnected

• After relocation, the miner shows offline in Wingbits

Current symptoms

• Power LED (red) ON

• PPS/GPS LED (green) ON

• Status LED (yellow) ON solid

• No Wi-Fi AP broadcast (MGW310_XXXXXX does not appear)

• No Ethernet link: when connecting the MGW310 to any router, the LAN port LED does not light up

• Because of this, the MGW310 never receives an IP address

• WebUI is not accessible via Wi-Fi or Ethernet

Troubleshooting already done

• Multiple power cycles (including long waits)

• Forced AP reset attempts (power cycling sequences)

• Tested with different Ethernet ports

• Confirmed the unit boots normally (LEDs indicate full boot)

• Tried accessing WebUI by:

  • Direct Ethernet to router (no link)

  • macOS Internet Sharing (Wi-Fi → Ethernet) using a USB-Ethernet adapter

    • Ethernet interface stays Not Connected

    • MGW310 does not obtain an IP

• Antenna is properly connected at all times (never powered without antenna)

Current conclusion

The MGW310 appears to be **stuck in a network state where it neither:

• falls back to AP mode

• nor brings up the Ethernet interface**

This makes it impossible to access the WebUI and force “Go To AP Mode”.

Questions

1. Is there a documented recovery procedure for MGW310 when:

   • AP mode does not appear

   • Ethernet link never comes up?

2. Is there a firmware recovery / hard reset method available?

3. Could this indicate a faulty Ethernet interface or cable assembly, even though the unit otherwise boots correctly?

Any guidance from HYFIX, Wingbits, or other MGW310 operators would be greatly appreciated.

Thank you!