@sstrangee99+84cf156b I am really sorry to hear that, and I totally understand your frustration. That’s not the experience we want anyone to have.
Just to clarify, was this a mini PC miner (like a bandwidth, decibel, or satellite miner), or a node (Reward Decentralization Node, Storage Validator Node, etc.)? The process and options are a bit different depending on what you ordered.
If it was a miner:
We did run into serious supply chain issues last year, and some orders were delayed far longer than expected. That said, we’ve fully caught up on miner orders, and now they typically ship within a week, and no later than one month. The turnaround is way better now.
If it was a node:
We’re still working on catching up with older node orders, especially from early 2024. To make that right, we’ve launched a few support options:
Free BYOD license for anyone whose node has been delayed more than a year
The ability to start earning fNODE with your license now, even before the hardware arrives
Our Node Forgo/Return Program, which lets you skip or return the hardware entirely in exchange for:
• A 50% off coupon for any future miner
• An exclusive NFT that unlocks high-APR staking
• Full hardware-tier rewards forever (you don’t get downgraded to BYOD rates)
As for the mini-PC issue, that should never have happened. If you still have the device, we can send you a clean OS image with setup instructions, or even swap it out if needed.
Let us know what you ordered, and we’ll help get things back on track :)
I’ve had nothing but problems with Fry network miners. First, it took MONTHS for me to get a miner when they said it was just 3 weeks to ship. Second, when I did get it, followed instructions to get it up and running, but could never get it to run. Third, where ever they got the mini-computer from was never wiped, it was kiosk for some insurance company.
After several attempts to get it running, I just gave up. It’s sitting a shelf collecting dust now.