@Kratos I've been going back and forth with support through email for the last week and they're giving me a hard time with honoring the warranty. Unfortunately for me i bought the ring last month brand new sealed and unopened on eBay and they say they only honor their warranty if the ring is bought from an authorized reseller. I wish i knew that before i bought it. It was onboarded for the first time by me a month ago and was working fine up until a week ago and it slowly started to degrade in performance. Now it doesn't hold a charge for more than a few hours, won't track steps or sleep. The heart rate tracker is working when it wants to. I told them I'd mail it to them but it looks like I'm shit out of luck. A warranty is a warranty and they should honor it. Very disappointing from a promising project.

@AFriendOfSatan I don’t think you need to prove that you purchased from authorised seller - the UID and wallet address on the registration should be enough. Don’t give up bro keep fighting - the squeaky wheel always get the grease.

@Kratos Unfortunately they're totally refusing to honor the warranty even though i was the one who first onboarded and minted the ring data 1 month ago. The ring was brand new and sealed but because i wasn't the original person who ordered the ring from them they won't help and now they stopped responding to my emails. Total bullshit.